A woman has been refused the contraceptive pill because it was against the religious beliefs of a pharmacist.
The female employee at Lloyds pharmacy on Duke Street in Sheffield told Janine Deeley she could not give her the prescription on religious grounds.
Ms Deeley, 38, of Wybourn, was told she could pick up the pill the next day, when another staff member was on duty.
A Lloyds pharmacy spokeswoman said an investigation had begun.
She said: "Lloyds pharmacy is very sorry that Ms Deeley was refused supply of her prescribed contraceptive pill at our Duke Street pharmacy.
"We have launched an investigation into the incident and have been in contact with her to apologise for any distress and inconvenience caused."
The spokeswoman said she was not aware which religion the pharmacist followed.