Making a complaint
Thames Valley Police takes complaints very seriously.
Please contact us using the appropriate contact details on this page if you’re unhappy with the service that you’ve received, or wish to raise an issue.
If you wish to make a complaint about
:
* The service delivery of Thames Valley Police – for example: policies, allocation of resources across geographical areas - Contact Quality of Service, your local police commander, or Thames Valley Police Authority.
* The inappropriate conduct of any serving police officer or police staff - contact Professional Standards, or the Independent Police Complaints Commission (IPCC).
If you wish to call to make a complaint, call 0845 8 505 505, the Thames Valley Police non-emergency number.
Quality of Service
Thames Valley Police Headquarters
Kidlington
Oxfordshire
OX5 2NX.
Email the Quality of Service department.
About the Quality of Service department.
Professional Standards
Thames Valley Police Headquarters
Kidlington
Oxfordshire
OX5 2NX.
01865 846030 – this number is for text messaging only.
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