Abroad
Veteran Member
The family of a woman who was murdered by her boyfriend after a 999 delay have been told they cannot sue two police forces for negligence.
Joanna Michael, 25, from St Mellons, Cardiff, rang 999 twice before Cyron Williams stabbed her to death in 2009.
The Independent Police Complaints Commission (IPCC) ruled she was failed by South Wales and Gwent Police.
The Supreme Court said Ms Michael's family would not be able to proceed with claims against the two forces.
On the night of the murder on 5 August 2009, Williams, 19 at the time, broke into Ms Michael's home and found her with another man.
She called 999 at 02:29 BST and told the Gwent Police operator that Williams was at the house and had threatened to kill her.
The call went through to Gwent Police but was passed to South Wales, the force covering the area of Ms Michael's address.
Once transferred, the call should have been graded as requiring an immediate response, but was instead graded at a lower level.
When officers had still not arrived, Ms Michael called 999 again at 02:43 BST and was heard screaming before the line went dead.
Police arrived at 02:51 BST but in the 22 minutes it took them to respond to her first call, the mother of two had been stabbed 72 times. Her children were in the house at the time.
Williams was jailed for life in March 2010, after admitting murder at Cardiff Crown Court.
http://www.bbc.co.uk/news/uk-wales-south-east-wales-31004986